Skilmora Boost

Privacy Policy

Last Updated: January 15, 2025

At Skilmora Boost, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our AR/VR game engine integration platform.

Information We Collect

We collect information that you provide directly to us, as well as information that's automatically gathered when you use our services. This helps us deliver better experiences and improve our platform continuously.

Personal Information

  • Name and contact information (email address, phone number)
  • Professional details (job title, company, industry experience)
  • Educational background and skill level assessments
  • Payment information and billing details
  • Profile information and learning preferences

Technical Information

  • Device information (operating system, browser type, hardware specifications)
  • Usage data (pages visited, time spent, feature interactions)
  • IP address and location data
  • Performance metrics and error logs
  • Cookies and similar tracking technologies

Note: We only collect information that's necessary for providing our services and improving your learning experience. You can always review and update your personal information through your account settings.

How We Use Your Information

Your information helps us create personalized learning experiences and maintain our platform's quality. We use this data responsibly and only for legitimate business purposes.

Purpose Information Used Legal Basis
Service Delivery Account details, learning progress, technical data Contract performance
Customer Support Contact information, usage data, support history Contract performance
Platform Improvement Usage analytics, performance metrics, feedback Legitimate interest
Marketing Communications Contact details, preferences, engagement data Consent

We believe in transparency about how your data creates value. When you engage with our AR/VR learning modules, we analyze your progress to suggest relevant content and identify areas where you might benefit from additional support.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we work with trusted partners to deliver our services effectively and securely.

Service Providers

We share limited information with companies that help us operate our platform, including cloud hosting providers, payment processors, and analytics services. These partners are contractually required to protect your data and use it only for specified purposes.

Business Partners

When you enroll in programs offered in partnership with educational institutions or certification bodies, we may share relevant progress and completion data with these partners to facilitate your learning journey.

Important: We may disclose your information if required by law, to protect our rights, or to ensure the safety of our users and platform.

Your Rights and Choices

You have significant control over your personal information. We've designed our systems to make it easy for you to exercise these rights while maintaining the quality of your learning experience.

  • Access: You can view and download your personal data through your account dashboard
  • Correction: Update incorrect or incomplete information in your profile settings
  • Deletion: Request removal of your account and associated data (subject to legal retention requirements)
  • Portability: Export your learning data in machine-readable formats
  • Restriction: Limit how we process your information for specific purposes
  • Objection: Opt out of marketing communications or certain data processing activities

To exercise any of these rights, contact our privacy team using the information provided at the bottom of this policy. We'll respond within 30 days and guide you through the process.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our approach combines technical safeguards with strict operational procedures.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Automated monitoring for suspicious activities
  • Regular software updates and security patches

Operational Procedures

  • Employee training on data protection best practices
  • Limited access to personal data based on job requirements
  • Incident response procedures for potential data breaches
  • Regular backup and recovery testing
  • Compliance with international security standards

While we implement industry-leading security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your account information secure.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and how it's used.

Data Type Retention Period Purpose
Account Information Duration of account + 2 years Service delivery, support
Learning Progress Duration of account + 5 years Certification, transcript services
Payment Records 7 years Legal compliance, tax purposes
Marketing Data Until consent withdrawn Communications, preferences
Technical Logs 12 months Security, performance monitoring

When you delete your account, we remove your personal information according to our deletion procedures. Some information may be retained in anonymized form for research and platform improvement purposes.

International Data Transfers

As a global platform, we may transfer your information to countries outside Kazakhstan for processing and storage. We ensure appropriate safeguards are in place to protect your data during these transfers.

When transferring data internationally, we use approved transfer mechanisms such as Standard Contractual Clauses and ensure our partners maintain adequate data protection standards.

You can request information about specific international transfers that affect your data by contacting our privacy team.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your account or by email.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this policy indicates when it was last updated.

If you continue using our services after policy updates, you acknowledge that you've read and understood the changes.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Email: [email protected]

Phone: +99555977676

Address:Pakhta Kucha 30, Aktobe 030019, Kazakhstan

We're committed to addressing your privacy concerns promptly and transparently.